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Baby-Friendly Hospital Initiative Session 02: Effective Communication Techniques Overview: One might reasonably assume that interacting with a pregnant or breastfeeding mother might be the same as interacting with any other client. However, unlike clients who have a disease condition or a problem to solve, most pregnant mothers need to make a feeding decision, and most breastfeeding mothers need to have the wherewithal to follow through on their decision to breastfeed. As such, it’s critical to avoid data-gathering techniques which elicit little information, discourage conversation, or a judgmental approach. Similarly, it’s critical to avoid tactics that undermine the mother’s confidence or directives that are more of a command than a suggestion. This Program is Best For:
Love to learn at your own pace? This learning program is for you! You can take it along with you on your MP3 player, and re-play as many times as you wish!
The number of hours needed to complete this program is approximately 2. Including:
This program expires 6 months from the date of purchase. Program expiration dates can be extended at the discretion of Breastfeeding Outlook. Continuing Education Credits Included:
Looking for training for your hospital? Need help going Baby-Friendly? As a former president of Baby-Friendly USA, Marie is uniquely equipped to see you to your goal. Call us at 703-787-9894 or email info@breastfeedingoutlook.com to request special pricing for your hospital and see if your are eligible for a FREE one-hour consult! Web site registration is |